Résumé for
Ilene M. Hoffman, MSW

Boston area, MA
Email for phone number
ileneh-at-comcast.net  -   http://www.ilenesmachine.com/


Employment History

1987 -  Consultant, (d.b.a.) Ilene's Machine.
2007  Macintosh services: Training, installation, troubleshooting, network assistance, QA, beta testing, user group and trade show presentations, and FileMaker database development. (Selected projects on second page.)
      Editorial services: Technical editing, article creation, product reviews, user manuals, and strategic marketing for small businesses, including press relations.
      Web services: Site production, HTML coding, marketing, and search engine optimization.
      Research Services: Design survey research projects, provide analytical reports, and write grants.
      Photography services: Sports photography, Photoshop editing, create slide shows, asset management (Portfolio, Cumulus, and Lightroom), and DVD creation (iDVD).
Other Projects Listed on Page 2

Recent Projects
3/9/09 - Other World Computing, Woodstock, IL.
6/20/09 Web Community Manager/Edtior
Create and post blog articles via WordPress system. Address customer issues on forums, blogs, Twitter, FaceBook, and via email. Track contacts with custom designed FileMaker database. (Consultant.)
1/05 - Macintosh News Network (MacNN), San Francisco, CA.
3/8/09 Reviews Editor
Manage MacNN.com product reviews site. Recruit writers, schedule, and edit stories. Post articles via web-based publishing system with HTML. Edit blog entries via WordPress system. Manage vendor relations and represent site at relevant shows. Track reviews with custom designed FileMaker database. (Part-time Consultant.)
6/05 - Brookline Adult Education and Newton Adult Education.
12/06 Faculty.
Develop and deliver courses for adult learners on Introduction to Mac OS X and Troubleshooting Mac OS X. Includes file maintenance, iPod, and digital camera tutorials.
6/99 - Freelance Soccer Photographer (Needham, Milton, Bays)
Present Soccer Photographer
Photograph Varsity high school team for locally published photo book. Freelance photographer, New England Revolution soccer games.

Previous Employment

1986 - Urban and Associates, Sharon, MA.
1987  Senior Analyst
Wrote market research reports for major urban newspaper clients. Designed questionnaires. Statistical analysis of data. Trained and supervised survey research staff.

1984 - BayPath Senior Citizens, Framingham, MA.
1986  Grants Manger
Monitored $680,000 in Federal funding. Provided assistance to service agency directors, including budget preparation, proposal writing, and program development. Delivered training in needs assessment methodology for state area planners. Designed reporting forms for 17 area agencies. (18 month grant.)

1982 - Choices For Living, West Suburban Elder Services, Watertown, MA.
1984  Program Director
Wrote marketing guides for choosing a nursing home. Conducted introductory seminars on microcomputer technology for home health staff. Directed telephone-based alternative housing service. Supervised interns. Designed and conducted service provider training.

1979 - CRC Education and Human Development, Inc., Cambridge, MA.
1980   Analyst
Designed research studies and questionnaires. Coordinated national staff for Special Education Research Dissemination Study. Wrote proposals for federal research grants. Completed RFPs for new studies.

1974 - Cambridge Reports, Cambridge, MA.
1978  Assistant Field Director
Conducted market, political and economic research. Wrote questionnaires, contract bids, statistical reports. Trained and supervised presidential campaign polling staff. Directed national housing study. Monitored budgets. Developed cost control analysis and coding books.

Photography Projects

2005  Peter Noel Photography, Melrose, MA.
  Dance Portrait Photographer
2004  LifeTouch, Cranston, RI.
  Sports Photographer
  Work on assignment shooting high school and college sports for yearbook publisher.
May   “Soccer New England,” MA.
2003  Cover photo. (Portfolio can be seen at: http://www.ilenesmachine.com/soccer/portfolio/index.shtml.)

Presentations and Training
• Mac Culture Interview, MacMod.com, Feb., 27, 2008.
• Guest speaker on "Writing for the Web," Macworld Expo, 2006-2008.
• Delivered photo editing worksh0p to MacWoburn Historical Society, 2006.
• Delivered product demonstrations to MacWoburn UG Fall, 2005.
• Delivered Introduction to Mac OS X (10.3), MacWoburn User Group, November, 2003.
•  Comdex Chicago, Moderated Panel on Introduction to Mac Programming, March 2002.
• Introduction to Digital Cameras, MacWoburn User Group, March, 2002.
•  Macworld Expo Conference Faculty: Troubleshooting OS X, Jan. and July, 2001
• Macworld Expo Conference Faculty: Online Forum Administration, July, 2001 & Jan. 2002.
• Faculty, Needham Adult Education, Needham, MA. Taught Introduction to MS Word, FileMaker and the Mac OS, 1992 - 1994.
Selected Articles
Boynq Sabre iPod Stereo”, MacNN, Feb, 2008.
Boinx FotoMagico 2”, MacNN, June, 2007.
iMation Clip Flash Drive”, MacNN, June, 2006.
iM5 Portable Audio System”, MacNN, Dec., 2005.
“All Keyed Up - Security Issues and Keychain,” MacTech Magazine, Dec., 2004.
“Helpful Hints: Get a life with iCal - Or get someone else's life,” Spymac [On-line], June 15, 2004. (Article removed from News page.) (http://www.spymac.com/forums/showthread.php?threadid=89040.)
“FRESH AIR: Is 1984 Upon Us?,” Spymac [On-line], Jan. 27, 2004. (Article removed from News page.) (http://www.spymac.com/forums/showthread.php?threadid=59763.)
“Cable Modem Guide,” MacTech Magazine, Oct., 2001. (http://www.ilenesmachine.com/articles/cablemodems.html.)
Other writing samples: http://www.ilenesmachine.com/writing.shtml
Software and Hardware Expertise
Macintosh Computers and all associated operating systems. Macintosh software: FileMaker, Photoshop, Microsoft Office, Keynote, Extensis Portfolio, Adobe Lightroom, Roxio Toast, all major Internet applications, all major disk utilities, Eudora, iLife applications, BBedit, iPod applications. Some Mac Manager, Premiere, Quark, PageMaker, and limited InDesign.
Awards
Recipient of the User Group Hero Award, Jan., 1999. (Awarded for volunteer service in the Macintosh user group community.)
Peddling Pedagogy (former Web page at xensei.com/users/ileneh/education.html):
Top 10 site for K-12 educators in Lycos Community Guide (January, 1998 - 2000)
Fido blue ribbon site (2/17/97), and Xensei site of the month (7/96).
Education
BS - Northeastern University, Boston, MA, Social Welfare. Minor in research.
MSSW - University of Texas, Arlington, Administration, planning and research.

Two-years training to lead problem-solving groups through Washingtonian Center for Addictions and Dedham Family Service.
Activities
2000-2006  MacWoburn Macintosh User Group Meeting Co-Leader
1988, 1995 - 1997  Elected Town Meeting Member, Needham, MA.
1995  Member, Technology Committee, Newman School Parent Teachers Council.
1989 - 1997  Member, Apple Solutions Professionals Network.
1987 - 1989  Needham Child Care Task Force - Coordinator, Proposal Committee.

Page Viewings: 9123
New Page: 12/29/04; Updated 6/9/09